SWIFT Service Benefits
If the transfer is classic (offline), the sender needs to contact the point where he sent the transfer and write an application for data correction. If the transfer was sent through the application, you can change the data there. The recipient will not be able to withdraw the money if the data in the passport does not match the system.
In classic systems (Золотая Корона, UPT, Astrasend, OlmaPay), the transfer is usually available for receipt within 30-90 days. After that, it does not disappear, but returns to the "unclaimed" status - the sender can take it back.
Yes, until the transfer is issued to the recipient. The sender can withdraw it at the bank office (where he sent) or through the mobile application.
No. The transfer is issued strictly to the person specified in the "Recipient" field, upon presentation of the original document. Receipt by a third party is possible only if there is a notarized power of attorney, which clearly states the right to receive money transfers.
Yes, for sending to the Russian Federation and China, we have a special fixed tariff - 1 BCA (as of June 2026 it is 412,000 UZS), regardless of the amount of the transfer. To accurately clarify the available currency corridors on the day of sending, please contact the manager in the office.
Cross-border transfers are made instantly. If the transfer status in the application is "Successful", the money has gone to the provider. Ask the recipient to update the balance of the wallet/card or check the statement (sometimes push notifications from foreign applications come with a delay).
If the transfer is rejected or returned by an intermediate bank, the money will be returned to your 20206% account with our bank. Please note: correspondent banks may deduct their own refund processing fee, so the refund amount may be slightly less than the one sent.
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